Quality Assurance

Implementing a Quality Assurance system can help your organisation to: 

  • Provide a better standard of service to your users
  • Improve the way that your organisation runs
  • Develop consistency across the organisation
  • Improve satisfaction for users, staff, trustees and volunteers
  • Increase communication and motivation amongst staff
  • Set targets, monitor against them and develop new ways of working

There are many different types of quality assurance systems, so it is vital to choose the one which meets the needs of your organisation. VODA's Development Manager supports groups to examine the different systems that are available and identify the best one for your group. Contact our Development Manager on 0191 643 2636.