Assertiveness: Monday 16 October

Time: 9.30am to 3.30pm

Venue: VODA, Queen Alexandra Campus, Hawkeys Lane, North Shields, NE29 9BZ

Costs: £40 members, £50 non-members, £80 statutory & private organisations

Delivered by: Lyndsay Yarde

Course Details:


This course is an opportunity for participants to look at what constitutes assertive behaviour and why it is important both within the workplace and beyond.  Participants will reflect on their own assertiveness and consider how to recognise and respond to assertive and non assertive behaviours in others.  There will also be an opportunity to look at specific situations where people may struggle for example when saying no, making requests and giving and receiving feedback.



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VODA, Queen Alexandra Campus, Hawkeys Lane, North Shields NE29 9BZ

Charity Reg number: 1075060  

Company Reg number: 3703221